Privacy Policy

This Privacy Policy describes how Branddi Social LLC ("Branddi Social," "we," "our," or "us") collects, uses, and protects your personal information when you use our website and platform (collectively, the "Service"). By using the Service, you agree to the practices described in this policy.

1. Information We Collect

Information you provide: When you create an account or use our Service, we may collect your name, email address, billing information, and any content you upload or create through the platform.

Information collected automatically: We automatically collect certain technical information when you use the Service, including your IP address, browser type, device information, pages visited, and usage patterns. We use cookies and similar technologies to collect this information.

Social media data: If you connect social media accounts to our platform, we collect the data necessary to manage and post content on your behalf, as authorized by you.

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve the Service
• Process transactions and manage your account
• Communicate with you about the Service, including support and updates
• Analyze usage to improve our platform
• Comply with legal obligations
• Protect against fraud and unauthorized activity

3. AI-Powered Features

We use third-party AI services to generate and enhance content as part of our platform. When you use AI-powered features, the content you provide is sent to these services for processing. We do not use your content to train AI models. These providers process your data solely to deliver results back to you through our Service.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: We use third-party service providers to help operate our platform, including hosting, analytics, payment processing, authentication, and email delivery. These providers only access your data as needed to perform their services.
• Social media platforms: When you connect your accounts, we share content with the platforms you have authorized.
• Legal requirements: We may disclose your information if required by law, regulation, or legal process.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. These include encryption in transit and at rest, access controls, and regular security reviews. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. When you delete your account, we will delete or anonymize your personal data within a reasonable timeframe, unless we are required to retain it for legal or compliance purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and portability: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Restriction and objection: Request that we limit or stop processing your data in certain circumstances.
• Withdraw consent: Where processing is based on consent, you may withdraw it at any time.
• Non-discrimination: We will not discriminate against you for exercising your privacy rights.

These rights apply under applicable laws, including the GDPR (for users in the EEA/UK) and US state privacy laws such as the CCPA (for California residents). To exercise any of these rights, please contact us using the information below.

For users in the EEA/UK, our legal bases for processing include: performance of a contract, legitimate interests in operating and improving our Service, compliance with legal obligations, and your consent where applicable.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. Where required, we use appropriate safeguards such as standard contractual clauses to protect your data during international transfers.

9. Children's Privacy

The Service is not intended for anyone under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through a notice on our website. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at privacy@branddisocial.com.